Shipping and Payment Policy
Delivery within the UAE only:
We offer delivery services exclusively within the UAE. Please make sure to provide accurate delivery information during checkout to avoid any delays.
Delivery Time: For major cities, expect delivery within 24 hours. For other areas, delivery times range from 48 to 72 hours. Please note delivery times may vary depending on your location within the UAE.
Shipping Fees: Shipping fees depend on your region within the UAE. We offer free shipping on orders totaling 495 AED or more.
Delivery Partners: We work with trusted delivery partners to ensure fast and secure delivery across the UAE.
Payment Information:
We currently accept “Cash on Delivery” as our only payment method. Payment is due upon delivery of your order.
Please have the exact total order amount ready for payment when our delivery staff arrives.
Order Processing:
Your order will be processed and shipped within 24 business hours after confirmation. Our team will contact you to confirm your order details before shipping.
For Cash on Delivery orders, please make sure someone is available at the delivery address to accept and pay for the delivery.
Returns and Refunds:
- We accept returns if the product received does not match your order or arrives damaged. Please contact us within 3 days of receiving the product.